Incident IQ

This section contains knowledge base guides for the iiQ Mobile App.

iiQ Mobile App

iiQ Mobile App - Installation of iiQ Mobile

iiQ Mobile App - Logging into iiQ Mobile

iiQ Mobile App - Dashboard Overview with iiQ Mobile

iiQ Mobile App - Navigating and Sorting Tickets in iiQ Mobile App

iiQ Mobile App - Submitting Tickets with iiQ Mobile

Working Tickets in iiQ Mobile

Working with Assets in Incident iiQ Mobile App

Use Shortcuts on Tickets in iiQ Mobile App

Disable or Enable a Chromebook from iiQ Mobile App

How to enable iiQ Mobile App Push Notifications

View and Upload photos for Location Photos and Floor plans via iiQ Mobile App

Set districts URL for end users when using iiQ mobile app

iiQ Mobile App - Supported Custom Fields

FAQ - What version of iOS is needed for the iiQ's Mobile App?

FAQ - How can I view Event Details in Tickets on the iiQ Mobile App?

FAQ - Is there a Mobile Redirect option when using a device with the mobile app installed?

Knowledge base guides for everything related to the iiQ Mobile App.

General Information

iiQ Support Email: <a href="mailto:support@incidentiq.com" rel="nofollow noopener noreferrer" target="_blank">support@incidentiq.com</a>

Incident IQ® is a registered trademark of Incident IQ, LLC. Other trademarks are the properties of their respective owners.

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iiQ Academy

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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