Incident IQ

FAQ - Can I change the number of allowed devices for a user before receiving check-out alerts?

FAQ - Why can't I choose if a ticket contains protected student information?

FAQ - Is it possible to set up a redirect from our former helpdesk domain?

FAQ - Where can I find API information?

FAQ - What Security measures does iiQ have in place?

FAQ - Why is the link in my Knowledge Base Article not Displaying Correctly?

FAQ - Classification on date range filters?

FAQ - What role should I select for my default role in my app settings?

FAQ - How do you differentiate which iiQ module/product I am viewing?

FAQ - How do you send Welcome Emails to current employees?

FAQ - How do I prevent apps from updating user account information?

Frequently Asked Questions specifically for Admin Settings.

FAQs

iiQ Support Email: <a href="mailto:support@incidentiq.com" rel="nofollow noopener noreferrer" target="_blank">support@incidentiq.com</a>

Incident IQ® is a registered trademark of Incident IQ, LLC. Other trademarks are the properties of their respective owners.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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