Incident IQ

This section contains help guides for admins on installing and configuring the integrations in iiQ.

Integrations

Knowledge base guides for Admins on installing and configuring User Management integrations.

User Management

Installing Aeries SIS

Aeries SIS - Configuring Settings

Creating an Incident IQ Vendor/Product Record in Aeries

Installing ClassLink SIS

ClassLink SIS - Configuring Settings

Installing Infinite Campus SIS

Infinite Campus SIS - Configuring Settings

Installing PowerSchool SIS

PowerSchool SIS - Configuring Settings

PowerSchool Plugin - Tables and Fields

Installing Skyward SIS

Skyward SIS - Configuring Settings

Installing OneRoster CSV SIS Integration

Configuring Settings for all CSV SIS Integration

OneRoster Template for Troubleshooting

FAQ - What location should I use for my default location?

Knowledge base guides for Admins on installing and configuring your Student Information Systems.

FAQ - Can an SSO integration downgrade a user role?

FAQ - Can custom schema attributes in the Google console be mapped to user data fields in Incident IQ?

Installing ClassLink SSO

Installing Enboard SSO

Installing Google Admin SSO

Installing Microsoft Active Directory

Installing Microsoft ADFS SSO

Installing Microsoft Entra ID SSO

Installing OneLogin SSO

Installing Rapid Identity SSO

ClassLink SSO - Configuring Settings

Enboard SSO - Configuring Settings

Google Admin SSO - Configuring Settings

Microsoft Active Directory - Configuring Settings

Microsoft Entra ID SSO - Configuring Settings

Microsoft ADFS SSO - Configuring Settings

OneLogin SSO - Configuring Settings

Rapid Identity SSO - Configuring Settings

Knowledge base guides for Admins on installing and configuring your Single Sign On integrations.

SSO & Active Directory

Installing and Configuring Munis ERP

Knowledge base guides for Admins on installing and configuring your Enterprise Resource Planning integrations.

ERP - Enterprise Resource Planning

Knowledge base guides for Admins on installing and configuring Asset Management integrations.

Asset Management

Installing Cisco Meraki MDM

Cisco Meraki MDM- Configuring Settings

Installing Destiny MDM

Destiny MDM - Configuring Settings

Installing FileWave MDM

Installing Google Device Data MDM

Installing Jamf School MDM

Installing Jamf Pro MDM

Installing Microsoft Intune MDM

Installing Microsoft SCCM MDM

Installing Mosyle Manager MDM

Installing Workspace ONE MDM

Workspace ONE MDM - Configuring Settings

FAQ - Can Intune support for multiple tenants?

FAQ - How do I obtain the authentication information required for FileWave integration?

FAQ - How do I enable write back actions to deprovision and disable devices with Google Devices integration?

FAQ - How do I write back OU information to Google based on the Incident IQ location?

FAQ - Can you exclude Spare Pool Devices for Google Devices MDM updates?

FileWave MDM - Configuring Settings

Google Device Data MDM - Configuring Settings

Jamf School MDM - Configuring Settings

Jamf Pro MDM - Configuring Settings

Microsoft Intune MDM - Configuring Settings

Mosyle Asset MDM - Configuring Settings

Microsoft SCCM MDM - Configuring Settings

FAQ - Does Incident IQ integrate with Senturo?

FAQ - How do I map additional custom fields from the Microsoft Intune Data Warehouse?

Knowledge base guides for Admins on installing and configuring your MDMs.

Trafera - Installing and Configuring

Trafera - Overview and Workflow

Knowledge base guides for Admins on installing and configuring your Hardware integrations.

Hardware

Incident IQ Apps & Data Mapping

Whitelisting iiQ App ClientIDs in Google

Incident IQ Premium Apps and Payment Processing Apps

SMS 2.0 API Server Launch Kit Instructions

Incident IQ Free Apps and Remote Assistance Integrations

FAQ - Does Incident IQ integrate with StatusGator?

Knowledge base guides for configuring your iiQ platform, just as API plug-ins and data mapping.

General Information

iiQ Support Email: <a href="mailto:support@incidentiq.com" rel="nofollow noopener noreferrer" target="_blank">support@incidentiq.com</a>

Incident IQ® is a registered trademark of Incident IQ, LLC. Other trademarks are the properties of their respective owners.

iiQ Community

iiQ Academy

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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