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iiQ Events - FAQ - What information shows in an event ticket email notification?

The Email information is not limited to the Events product but includes other products. This applies to tickets created by Events Rules.

The ticket email contains the following:

  • Summary of the event request

  • Requested locations/rooms

  • Dates/times

  • Additional details were collected using custom fields

    • Some custom fields may not appear under Additional Details based on the field type and user input.

    • For example, if no options are selected for a multi-select custom field, this custom field will not appear on the email notification.

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This also applies to the Event Approval Emails.

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