The Google Device Data App enables school districts to create, manage, and automatically assign assets to students in Incident IQ using Google data. Integrating Chrome devices into Incident IQ centralizes asset metadata, including user information, OS and firmware versions, and Google identification for easier ticket management.
Warning: This document contains instructions for adjusting app synchronization settings that can adversely affect device data, user data, and/or user mapping settings in Incident IQ. Only qualified personnel should proceed with the settings outlined here.
Prerequisites
Before starting the installation, ensure you have the following:
Disabled Blockers: Pop-up and Ad blockers must be disabled for Incident IQ.
Admin Access: Access to an Admin Google account with permission to view Chrome devices.
Configuring Google Device Admin Permissions
Adjust permissions within your Google Devices based on your required level of access:
Read-Only: To allow Google to read data and push it to Incident IQ, grant the scope: Manage Chrome OS Devices (read-only).
Read/Write: To allow Google to read data and write back data from Incident IQ, grant the scope: Manage Chrome OS Devices (ensure all permissions, including Manage Chrome OS Device Settings, are checked).
Installing Google Devices
Navigate to Incident IQ Apps > Browse in the left-hand navigation.
Select the Google Device’s App and click Install.
Follow the steps to complete the installation.
Authenticate Google Credentials
You’ll be prompted to validate your credentials during the installation process.
Select Sign in with Google.
Authorization: When the pop-up appears, select Allow to authorize Incident IQ to view your Chrome OS device metadata.
Once validated, select Continue.
Once installed in Incident IQ, click Manage App Settings to configure settings.
Setting up Automated Asset Creation
To enable automated asset management, complete the following configuration steps:
1. Enable Asset Creation
Navigate to the app's General Settings tab.
Ensure the Create Asset option is checked to indicate "On."
2. Configure Locations
Navigate to the Locations Tab.
Note: Assets require an assigned location to be entered into the system.
The sync process handles location assignment based on the following logic:
Custom Mapping: If an asset matches a custom mapping, it is created and assigned to the corresponding mapped location.
Default Location: If no custom mapping matches (or exists), and a default location is set, the asset is created and assigned to that default location.
No Match: If no custom mapping matches (or exists) and no default location is set, the asset will not be created during a sync.
3. Map Asset Models
Navigate to the Model Mapping Tab to map your asset models.
Note: Assets for models not mapped here will not be automatically created during system syncs.
Initial Setup: Upon first installation, this field will be blank because a sync has not yet occurred.
Click Run Sync in the General Settings Tab to pull model information.
Once the sync completes, a full list of available models from your Google Device instance will populate.
