Incident IQ only supports attaching one device to each ticket. You will need to create a new ticket for every device you wish to submit a new work order for.
Tip: Are you an agent or administrator who wants to create multiple tickets concerning the same model and issue? Batch ticket operations allow you to make multiple copies of any existing ticket. Consider checking out our help guide on Bulk Ticket Operations for more information!
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Reesa Azar- Community Manager