Basics
An introductory look at Asset Management for Admins.
9 articles
- Rules Engine - Tickets
- Rule Engine - Users
- Managing Resolution Actions
- Knowledge Base within Your iiQ Platform
- Remote Support Ticketing App - Installing and Managing
- Installing Learning Applications
- FAQ: Can you add comments to tickets using the rules engine?
- Issues - Creating and Managing Custom Issues
- Ticket Assignment Rules - Round Robin & Most Available Team Member