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Setting up Password Assistance through AD

  1. In Active Directory Users & Computers, create a service account user (ex: iiQ.Passwords)

  2. In Active Directory Users & Computers, make sure View > Advanced Features is enabled

  3. Right click on the root of the domain, choose “Delegate Control...”

  4. Add in your service account

  5. Delegate the following common tasks: Reset user passwords and force password
    change at next logon (Next > Finish)

  6. Right-click on the root of the domain again, choose “Delegate Control…”

  7. This time select “Create a custom task to delegate”

  8. Only the following objects in the folder: User objects

  9. “Property-specific” only, check Read & Write lockoutTime (Next > Finish)


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Hannah Bailey - Director, Customer Engagement

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