The Assets Explorer page provides agents and administrators with a single location to search for and view all assets across the district. You can access this page by selecting Assets > Assets Explorer on the left navigation menu.
You will now find yourself on the Assets Explorer main page. To search for a specific asset, you can enter the asset ID tag or serial number into the search box near the page’s top-right.
If you cannot locate an asset using its ID, try entering the serial number instead, or vice versa. Sometimes, an asset’s information may not be updated to reflect physical changes outside of Incident IQ, such as a new asset tag or a unit replacement.
You have the option of quickly viewing assets using the following filtered views:
Asset Type: Displays all assets in your district stored under the selected type of asset (i.e., Devices, Software, Online Systems, Facility Equipment, Networking, Other)
By Category: Displays all assets stored under the selected asset category (i.e., Desktops, Chromebooks, Copiers, etc.)
By Location: Displays all assets stored at the selected location.
You can filter the Category and Location section by the drop-down menu in the top right corner of that section. Select the specific data you’d like to view. This will pull up the complete list of data with the filters displayed above the list of assets in your view.
Please note that your asset explorer dashboard will display the same filters until the filters are removed or changed.
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Hannah Bailey - Director, Customer Engagement