Blocked Availability and Informational Messages
When an event is scheduled for a specific location, room, date, and time range, that space is blocked from being reservable for another event, thus preventing double bookings. When a location/room/date/time combination is selected that is in conflict with another, the following informational messages will appear.
Logic for Informational Message | Informational Message |
The Room is available on the selected day of the week but the Event is outside of the Room’s available hours. |
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The Room for a reservation is not available for the selected day. |
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The combination of location/room/date/times overlaps an existing reservation. |
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The Room for a reservation is not available for the selected day/time due to conflict with the recurring daily event. |
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The Room for a reservation cannot be booked at this time due to the set threshold (advance time notice) of 48 hours. | 
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The Location is not available for the selected day/time due to conflict with another event. | 
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Possible Error Messages on the Calendar Page
When an event requestor is adding dates to the calendar step of the Event Reservations ticket, if the user has edited start time, end time, setup, and/or breakdown time that results in a conflict with the room availability or existing events, the dialog box for the conflicting event will provide an error message explaining what the issue is. The event in conflict will turn Red to help the user see where action is needed to resolve the conflict.
Some examples of conflict messages:
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Hannah Bailey - Director, Customer Engagement