Accessing Check In/Out
To access the check-in/out feature, select Assets > Check In/Out from the left navigation bar.
Checking Assets Out
To check an asset out to a user, you must first navigate to the Assets Check-In/Out page. From here, use the search bar to pull up the device.
Next, search for the desired user and select the check asset out to user option using the search bar underneath Check Out To.
After making your user selection, click on the Check Asset In button to finalize the check-in process.
When the asset information updates, you will see the selected user as the asset’s current owner.
Checking Assets In
To check an asset back into district control, you must first navigate to the Assets Check-In/Out page. Use the search bar to pull up the device in question.
Once the asset has been located, select the Check Asset In button. This will return control of the asset to the district.
Once a device has been checked back into district hands, you will see the asset information history update, shifting the device back to the Unassigned status. This way, device ownership can be tracked quickly and reliably across the entire school system.
Submitting a Ticket
You can submit a new ticket for a checked-in device directly from the Check-In History by selecting New Ticket in the Actions column.
This will open a New Ticket Flyout, allowing you to submit a ticket for the device while keeping you on the Check-In screen.
Adding a Fee
You can add a fee when checking in a device that is damaged. After checking in a device, click Add Fee.
Under the Associate With section, assets and location will be pre-populated. You can associate this fee with another ticket. You can change this information if necessary.
Next, select the Fee that needs to be added to the user’s accounts. This will automatically enter the following fields:
Name
Description
Amount
These fields can be edited while performing the bulk action. When applying for a Fee, you must select a Due Date. Also, you can add Internal Notes if needed.
Click Save. Now the payment or fee will be applied to that user’s account. A new line item will appear under the Incident IQ Payment and Fees widget.
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Deborah Prosser - Community Manager