If you're experiencing issues with the AI Ticket Assistant, submitting a support ticket is the best way to receive assistance. To ensure a quick and efficient resolution, please follow the steps outlined below.
Steps to Submit a Support Ticket:
1. Access Support Diagnostics:
- Navigate to the AI Ticket Assistant interface.
- Click on the three dots located in the upper right corner.
2. Copy Diagnostics Information:
- From the dropdown menu, select Support Diagnostics.
- A pop-up window will appear; click on Copy All to capture the diagnostic information.
3. Create a Support Ticket:
- Paste the copied information into your support ticket.
- Provide any additional details about the issue you are facing.
Benefits:
Including the diagnostic information helps our support team understand your issue better and facilitates a quicker resolution.