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iiQ Events - Managing Organizations

Managing Organizations

Approving an Organization

To approve an existing organization, select it from the organization list from Orgs > Organizations.

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The Organization Details form will open, allowing users to select the Approved status from the Organization Status drop-down. Once Save Organization is selected, the organization will now appear in an Approved state.

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Restricting an Organization

The Admin may restrict an Organization for different reasons.

i.e., expired insurance, failure to clean up after an event, failure to lock up after an event, etc.

If the situation changes and the reason for restricting is no longer there, the Admin will be able to easily change the status from Restricted to another in the Organization Status drop-down.

To restrict an existing organization, select it from the organization list from Orgs > Organizations.

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The Organization Details form will open, allowing users to select the Restricted status from the Organization Status drop-down. Once Save Organization is selected, the organization will now appear in a Restricted state.

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Right now, there are no technical limitations of an organization in a Restricted State. At this point, the Organization's Status is informational only.

Deleting an Organization

The Admin can delete an Organization if it is a duplicate and was entered by mistake (with a variation in name, like i.e., BSoA versus Boy Scouts of America), or if an Org no longer exists, and the Admin does not want to keep it in the list.

To delete an existing organization, select it from the organization list from Orgs> Organizations.

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The Organization Details form will open, allowing users to select Delete in the top right corner.

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A confirmation modal will be displayed, asking the user to confirm that the organization should be deleted.

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Currently, there is no system validation that is run to see if an organization is associated with any Events. As a result, the Organization can be deleted even if there is an association.


Organization Page Sections and History

Organization Details

The Organization Details section contains the details of the Organization. Admins can edit and make updates to the organization in this section.

Clicking on the Organization opens the Details Page.

  • Organization Details

  • Events Tab

  • Users Tab

  • History Tab

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Events Associated with the Organization

The Events tab on the Organization Details page displays a grid of all events associated with this organization, including past, present, and upcoming events, regardless of any fees. The events are organized by date, followed by start time.

The Events tab will not be visible if the user does not have the View Events permission option.​​​​​

The grid includes the following columns:

  • Event Name

  • Event Date

  • Setup Time (in minutes)

  • Breakdown Time (in minutes)

  • Event Status

  • Location and Room

  • Payments App: Balance (Total)

The Payments App: The Balance (Total) column will be filled in only if the district has a payment app installed. If multiple payment apps are installed, the app listed first in alphabetical order will be displayed in this column on the Organization record.

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The bulk actions are not visible if the user does not have the Manage Events permission option.

The bulk actions are not visible if the user does not have the Manage Events permission option.

On the Events tab, you can:

  • Filter the events for this Organization

  • Export the events for this Organization to CSV (Org filter is applied to the selected Org)

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  • Search by Event Name

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  • Perform Bulk Actions for “Payment & Fee Operations”

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You can delete the Organization from the Events page by selecting More and then Delete Organization.

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An Organization can only be deleted if no events use it; otherwise, a warning message will indicate that it cannot be deleted.

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The Total cards at the top of the Organization record display the event and billing totals, including Total Events, Total Amount Invoiced, Total Payments Made, and Total Due. These cards retrieve data from the installed app. If multiple apps are installed, the system will only pull data from the first app alphabetically.

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If any search or filter adjustments are made, the totals in the Total Amount Invoiced, Total Payments Made, and Total Due cards will reflect the change. This means that the adjustment amount will be reflected by deducting it from the totals.

The Totals adjust depending on what’s reflected on the grid. For example, if the user uses filters or searches for a specific event, the totals will adjust and reflect the actual amounts for the filtered or searched events.


If an event was deleted, the Totals will also adjust/change.

Associating Users with an Organization

After saving and reopening an Organization, the user can go to the second tab called Users. Using the drop-down they can attach/associate a user as being related to that organization. There is no limit to the number of users that can be attached. Clicking on the Remove button will remove that user. The users are auto-saved on selection and removal. The changes are reflected in the History tab.

Info

The Info Section contains Created or Last Update name and date. It also contains a count of the revisions on the Organization.

To view past changes, details, and time stamps for revisions, click View History.

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Viewing Organizations

The Organizations list view is the primary location for viewing Organizations, their details, and their status. To view Organizations, select the section on the left-hand navigation.

Users must have the “Manage Organizations and Organization Types” permission option to manage the Organizations and Organization Types under the Orgs navigation menu.

By default, Organizations are listed in alphabetical order. To assist with finding a specific organization, the Name and Status columns can be sorted in ascending or descending order.

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Each organization has a status showing in a different color:

  • Green for Approved

  • Red for Restricted

  • Blue for Pending Approval

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Filtered Organization View

In addition to using the default organization list, one or more filters can be used to create a smaller, more relevant set of results. Filters allow advanced searches by organization Name, Type, and Status.

Select Filter in the top right of the organization page to begin using a filter.

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After selecting a filter, the user will be asked to select the specific data to display from the chosen filter category. Alternatively, selecting the Exclude checkbox will search for all organizations that do not match the chosen criteria.

The example below shows the Organization Status filter with the Approved status selected.

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After Save Selection is selected, the Organization list shows only the organizations that are in the Approved status. The selected filter is displayed above the list of approved organizations in the view. Add Filter can be used to apply multiple filters to the view, allowing the user to be as broad or specific as needed.

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To remove the filter, hover over the top right corner of the filter selection and click the red “X.”

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The organization filter “Organization/Not Assigned” can be implemented to filter only events that are not for any organization users.

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Rules for Organizations

The Rules area in the Events product will now have Organizations as a rule type. This will allow districts to automate actions based on Organization triggers, such as when an Organization is Created, Updated, Approved, Restricted, and On a schedule.

The actions on the New Rule for Organizations are ‘Web hook’ and ‘Set organization status’. It allows setting up a rule like 'When a new Org is created, if they upload insurance, automatically approve that Org.

Examples of Rules for Events Organizations

If Insurance is Expired (set daily or monthly) - Set Organization status to Restricted

If Organization Status is Restricted AND Insurance is not Expired - Set Organization Status to Pending Approval

Examples of Rules for Event Tickets with Organization Status

If the Org Status is Pending Approval - Send for Approval AND Send email alert to the person who submitted

If the Org Status is Restricted - Cancel the Ticket AND Send email alert to the person who submitted

Filter Rules Conditions by Custom Fields

Custom Fields can be added to Organizations in Events. The same custom fields are available as filters in the Org Rules.

Admin > Rules > Organizations

Example - filter conditions by a custom field - Organization Classification - 2a. Non-Profit Local Orgs

When an Org is created and if it’s marked as a non-profit, set Org status to Approved.

Example - filter conditions by a custom field - Are you located outside of New York County?

When an Org is created and if it’s located outside of New York County, set Org status to Restricted. (District that only supports events for Orgs that are within their County or District)


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Hannah Bailey - Director, Customer Engagement

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